SR SOC Manager – Remote

Permanent

Locus Recruiting

SR SOC Manager – Remote Phoenix, AZ
Salary:
130000 – 150000 per Year

Locus is a nimble, experienced consulting team specializing in information security, cloud computing, networking, and infrastructure.  We have extensive experience delivering technology solutions in the Network, Cloud, and Security arenas to some of the largest companies in the world.  Candidates are treated like unique individuals, not a commodity, and our career experts are committed to understanding all aspects of a candidate’s wants and needs in order to find the best possible fit.

We are laser-focused on winning together and supporting both our internal team and clients alike for long-term shared success.  We take a full-service approach with our process, understanding our clients and candidates needs to find the right fit from a skillset and a cultural perspective. People are at the cornerstone of what we do, and we’d love to hear from you.

Locus is currently searching for a Sr SOC Manager for our client. This is a full time permanent remote role. 

DESCRIPTION

Title: Sr SOC Manager

Department: SMSP SOC

Classification: Full-time, Exempt

Reports to: VP SMSP

Manages: SOC staff

Location: Remote

Travel: < 10%

PRIMARY FUNCTION

The SOC Manager is responsible for all aspects of the SOC including the management of staff, tools, methodology, engagement, and delivery processes. This role’s primary function is to manage a team of staff members that perform multiple tasks including security monitoring, analysis and reporting. This role is an industry SME, provides sales support and product development, and continuously improves the engagement process. This role provides strategic and thought leadership while supporting company initiatives. Key responsibilities include:

Direct the team, functions, processes, and operations of the Security Operations Center

Lead the development, documentation, and implementation of policies and procedures associated with security monitoring efforts

Lead the operations of the SOC

Identify and communicate key performance indicators to help stakeholders understand the SOC roles and responsibilities and the effectiveness of the SOC program

Implement and monitor key SOC performance indicators, identify opportunities to improve team performance, and make adjustments to operations processes as necessary

Maintains in-depth knowledge of the current threat landscape including threat actors, tactics, techniques, and procedures

Oversee the monitoring, identification, escalation, and resolution of security incidents

Manage outsourced and in-house SOC relationships and services for quality performance and fulfillment of Service Level Objectives (SLO)

Communicate threats to Customers which may impact their risk profile

Develop, mentor and counsel staff

GENERAL RESPONSIBILITIES

Staff Acquisition and Development

Maintain responsibility for interviewing, selecting, hiring and termination decisions of staff

Monitor and ensure staff skill and knowledge relevancy through skill profiling and training programs

Train staff on consulting basics including issue resolution, organization, project documentation, technology implementation and team mentorship

Maintain minimum capabilities in emerging trend areas to support process and technology development

Performance Management

Ensure staff maintain utilization targets established by company leadership

Provide ongoing feedback and perform quarterly reviews to ensure individual and team success

Manage team and individual goal setting and performance improvement plans

Manage staff time off for vacation, holiday, training and other needs

Ensure staff training and adherence to company policy, procedures, and standards

Project Delivery (Implementation/Stand-up) Management

Ensure clarity, consistency and efficiency in the sales to delivery process through program documentation, team education, maintaining deliverable templates and Sales team enablement

Collaborate with Sales and PMO teams on development and management of SOWs, project structure, schedule, uniqueness and profitability targets

Manage project resource assignments to align with appropriate skill and seniority levels

Ensure project artifacts and pre-requisites are in place prior to project initiation

Understand, communicate and monitor client expectations throughout the delivery process

Monitor projects for resource strain and technology gaps

Document and communicate all project deviations, drive the change order process with Sales

Practice Engagement Management

Develop and maintain product roadmap which continuously adapts to client needs and technology trends

Communicate client feedback with sales and delivery teams to improve process, technology and practice development

Evaluate team costs and rate card periodically to maintain market alignment

Collaborate with company practice leaders to drive client success through innovation, experience and thought leadership

Standards and Artifacts

Create and manage practice definition, policies, procedures, standards and working documents; as well for all project documentation, templates and artifacts to deliver all practice products

Identify, procure, develop and deploy technology and tools to support team knowledge and delivery projects

Collaborate with HR and Marketing on the development of job descriptions, sales artifacts, training materials, and performance review documents

Sales and Marketing Support

Create templates, scoping documents, level of effort worksheets, resourcing plans and tools to support the scoping process for defined products

Understand the competitive landscape and support the Sales team in reaching sales goals

Collaborate with sales department to evaluate and implement sales technology

Develop case studies to demonstrate expertise with delivery services

Foster community relationships and identify new business opportunities

QUALIFICATIONS

Education

A bachelor’s degree in CS, Math, Engineering, MIS, CIS or related field is preferred

Skills and Certification

Expert level vendor or industry technical certification(s)

GSOM

CISSP

Knowledge and Experience

A minimum of 10 years building/optimizing and managing SOC’s is required

Public speaking, publications and industry recognition are preferred

Prior Security Engineering experience

Ability to serve as a member of an Incident Response Team and respond to emergency calls during non-business hours, as needed

Possess the ability to react quickly, decisively, and deliberately

Excellent verbal and written communication skills

Experience performing analysis utilizing SIEM technologies

Experience performing analysis utilizing XDR/IDS/AV/Firewall consoles

Experience with cloud computing and AWS and/or Azure services

Strong understanding of networking and associated protocols

Development skills including scripting (e.g., Python, shell scripting), web coding and/or database backend

Additional Information

US Citizenship

While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear and use hands and fingers to operate a computer

Ability to sit at a computer terminal for an extended period

Light to moderate lifting is required

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions

Benefits

Medical, Dental, Vision Insurance

401K with company match

Unlimited vacation – work hard, play hard!

Growing company with opportunities for advancement

Tagged as: SR SOC Manager - Remote